Privacy Policy

Last updated: [24/09/2024]

At Cape Town Satellite Installers, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: When you contact us through our website, call us, or use our services, we may collect personal information such as your name, phone number, email address, and physical address.
  • Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve the user experience and optimize our website.

2. How We Use Your Information

  • To Provide Services: We use your personal information to respond to your inquiries, schedule appointments, and deliver installation services.
  • Communication: We may use your contact details to send important updates regarding our services, promotions, or changes to this policy.
  • Improving User Experience: Usage data helps us understand how visitors interact with our website so we can make improvements.

3. Data Protection and Security

  • We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
  • Access to your personal information is limited to authorized employees who need it to perform their job functions.

4. Sharing Your Information

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law.
  • We may share your information with trusted service providers who assist us in operating our website or conducting business, as long as they agree to keep your information confidential.

5. Cookies

  • Our website may use cookies to enhance your browsing experience. Cookies are small files that are stored on your device and help us remember your preferences.
  • You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

6. Your Rights

  • Access and Correction: You have the right to access, update, or correct any personal information we hold about you.
  • Opt-Out: You can opt out of receiving promotional communications from us at any time by following the instructions in the emails or by contacting us directly.

7. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the date of the last revision.

8. Contact Us

  • If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:
    • Email: info@satelliteinstallationscape.co.za
    • Phone: 072 729 9441
    • Address: 6 Waterbuck St, Bluedowns, Blue Downs, Cape Town, 7580, South Africa

 

By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Cape Town Satellite Installers with your privacy.